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Articles on:Venue account
Account support for organisations and venue staff

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  • How to reset your password - venue staff
    If you've forgotten your password, you can enter your email address at https://app.wel-co.me/forgot-password and clicking the "Forgot your password?" button. This will send an email to your inbox from which you can reset your password.Some readers
  • Venue Access options
    As a user of a WelcoMe account, you have your own login details and this account can give you access to a venue/s depending on your permissions settings. As an org admin you will access to all the venues listed in your organisation, here you will be able to view & edit all venues listed, view any upcoming visits by users and accept or decline any visits on behalf of each venue. color ec004e (Venue AdmFew readers
  • How to add more logins (Org Admin, Venue Admin, Venue Users)?
    If you require to add new users or delete old ones, please reach out to our support team support@wel-co.me who can assist with any changes. You will need to provide us with the email addresses and telephone/mobile number is the would like to receive phone/sms notifications. The user is invited to create a new password which will enable them to login to the platform at https://app.wel-co.me. color ec004e (OrganisaFew readers
  • How do I add a manual visit?
    Open the browser and go to https://app.wel-co.me/ Login to your profile Click on 'Add new visit' (a pop-up box will open) Add the name and email of your visitor (https://storage.crisp.chat/users/helpdesk/wFew readers

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